Privacy policy

Last updated: March 28, 2026

Lumora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Lumora is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect:

  • Contact details (name, address, email, phone number)
  • Payment information (card details, transactions)
  • Account information (username, preferences)
  • Transaction details (orders, returns, purchases)
  • Communications (messages with support)
  • Device & usage data (IP, browser, behavior)

Personal Information Sources

We collect information:

  • Directly from you (orders, forms, communication)
  • Automatically (cookies, browsing data)
  • From service providers (payments, shipping)
  • From third-party partners

How We Use Your Personal Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you
  • Improve our services
  • Prevent fraud and ensure security
  • Provide marketing and promotions

How We Disclose Personal Information

We may share your data:

  • With Shopify and service providers (payments, shipping, support)
  • With marketing partners (ads & promotions)
  • When required by law
  • To protect our rights or users

Relationship with Shopify

Our store is hosted by Shopify. Your data may be processed by Shopify to provide and improve the Services.
More info: https://privacy.shopify.com/en

Third-Party Links

We are not responsible for the privacy practices of external websites linked from our store.

Children’s Data

Our services are not intended for children under 16. We do not knowingly collect their data.

Security and Data Retention

We take reasonable measures to protect your information, but no system is 100% secure.
We retain data only as long as necessary.

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Delete your data
  • Correct your data
  • Request data transfer
  • Opt-out of marketing

You can contact us to exercise these rights.

Changes to This Policy

Lumora may update this Privacy Policy at any time. Changes will be posted on this page.

Contact

If you have any questions, contact us at:
📧 sunflower.ligth2026@gmail.com
📍 660 Siesta Key Cir, Deerfield Beach, FL, 33441, US